When asked to name their biggest challenge, one in two insurance agents reported “lead generation” as their biggest challenge. But it’s not always not having enough leads, sometimes it’s managing all of them. To help overcome both, many insurance agencies are investing in new technologies. CRM software is one such technology designed to help businesses,… Continue reading How CRM Software Drives Lead Generation for Insurance Agents
Category: Customer Experience
How to Use Customer Engagement Tools for Business Success
Studies show that businesses using separate communication tools experience a higher customer churn rate. Misplaced contacts, missed emails and unanswered phone calls often frustrate customers, leading them to take their business elsewhere. Luckily, nowadays, there are plenty of customer engagement tools designed to keep your customers happy and your business thriving. Here’s what you need… Continue reading How to Use Customer Engagement Tools for Business Success
Ways to Use Business Text Messaging to Grow Your Business
In recent years, social media marketing has become the darling of customer outreach, as everyone’s on their phones nowadays. But when you think of it, not everyone with a phone uses social media and oftentimes communication is not instant. But there is one form of communication that is faster and more direct. It’s business SMS… Continue reading Ways to Use Business Text Messaging to Grow Your Business
Turn Prospects into Customers and Customers into Fans
In Today’s Marketplace, The Sales Funnel Isn’t Enough. Whether you’re a Startup with limited capital and resources, or an established company looking to boost momentum, the secret to success is threefold: (1) converting prospects into customers, (2) turning customers into loyal fans, and (3) finding more creative ways to offer new services. But how do… Continue reading Turn Prospects into Customers and Customers into Fans
Business Tips for Getting the Most Out of Your Virtual Meetings
Offices are increasingly recognizing the benefits of virtual meetings The mandate to shelter-in-place and work remotely has brought about the need for people to be more resourceful and creative with how they connect. Fortunately, we are living in a time when meeting virtually is possible, not only to bond with family and friends, but to… Continue reading Business Tips for Getting the Most Out of Your Virtual Meetings
These Days Customer Service is More Important than Ever
In the time of COVID-19, Customer Service Teams are your business’s front line workers. 2020 has become a year of constant flux and daily uncertainty. “Is it safe to order take-out? Will my customers come back? Can I keep my business running remotely?” From airlines and hotels to real estate, finance and education, every industry… Continue reading These Days Customer Service is More Important than Ever
Adapt Your Business for the New Normal
Businesses are embracing the flexibility of VoIP for telecommuting, enabling their employees to work from home. Even before the COVID-19 pandemic, working at home was becoming an increasingly common trend. In 2015, 3.9 million people in the United States worked from home. In early 2020, before working from home became necessary, 4.7 million people worked… Continue reading Adapt Your Business for the New Normal
The Easiest and Most Effective Ways to Get New Clients
If you’re a business owner, you know customers are the lifeblood of your company. The more clients you get, the faster you grow and fulfill your vision. So how do you expand your customer base and attract new clients? 15 Simple, Creative Ways to Attract More Customers 1. Ask For Referrals, Don’t Just Wait For… Continue reading The Easiest and Most Effective Ways to Get New Clients