What is Hosted VoIP and How Does it Help Business?



Hosted VoIP is a phone service that runs on the internet. You do not need traditional phone lines or bulky equipment. Businesses use Hosted VoIP because it is simple and cost-effective. Companies can save money on call costs and equipment maintenance.

Hosted VoIP systems offer great flexibility. Employees can make and receive calls from anywhere with internet access. This is perfect for remote work or busy schedules. The service is also easy to scale as your business grows.

What is Hosted VoIP?

Hosted VoIP is a modern phone service using the internet. Unlike the older PBX private branch exchange systems, it does not need heavy gear. 

You can make and receive phone calls on many devices. This might include a mobile phone, a computer, or even a tablet. It keeps communications solutions simple and easy.

This service is very helpful for businesses. Employees can make phone calls from any place with internet access. 

This is great if you have remote workers or a team that travels. Hosted VoIP also saves space and money. You do not need to spend a lot on equipment or repairs. It is a smart choice for any growing business.


Advantages of Hosted VoIP for Businesses

Hosted VoIP offers enormous advantages for call centers. Your team can handle more incoming calls with no trouble. 

You can manage calls from anywhere, which boosts customer support. This makes sure that every customer gets the help they need. This helps your business run smoothly and keeps customers happy.

Customer support teams love Hosted VoIP too. They can use it to answer customer questions quickly. They can help customers from home or on the go. 

This means faster help and happier customers. Hosted VoIP saves money and makes your team more productive. It is a smart solution for any business.

Key Features of Hosted VoIP Services

A hosted VoIP solution comes with many key features that help businesses. One important feature is call forwarding. 

You can send calls from your desk phone to your mobile phone. This means you never miss an important call. Another feature is voicemail to email. 

You get your voicemail messages sent straight to your email. It makes checking messages fast. 

You also get a caller ID and call waiting. These features help you see who is calling and manage multiple calls at once.

Hosted VoIP solutions give you many tools that traditional phone systems do not. You get video calling or video conferencing, which is great for team meetings or customer support. 

Call recording is another feature that helps train new employees. It can also keep records of important calls. Plus, hosted VoIP solutions offer easy updates. 

Your service provider handles everything. You do not need to worry about fixing or upgrading your equipment. This makes hosted VoIP a smart choice for any modern business.

Implementation of Hosted VoIP in Businesses

Implementing Hosted VoIP in your business is easy. First, you choose a VoIP provider. They will set up the service for you. 

They may send you some equipment, like phones or adapters. You connect these to your internet. 

The provider helps you with the setup. They make sure everything works smoothly. Once set up, employees can start making and receiving calls.

Hosted VoIP does not need special skills to use. Your team can learn it quickly. The provider often gives training too. 

Employees can use their existing devices, like mobile phones or computers. This makes the switch easy. 

Hosted VoIP improves how your team communicates. It helps your business grow and saves money.

Hosted VoIP makes business communication smooth. You first pick a VoIP provider and they handle the setup. They might send phones or adapters that connect to the internet. The provider ensures everything works perfectly. 

Employees then make and receive calls right away. This cuts the need for traditional PBX systems and saves space.

Using Hosted VoIP also brings many benefits. Employees can use their own devices like mobile phones and computers. This makes the switch easy and quick. 

Hosted VoIP features like call forwarding and voicemail-to-email are simple to use. Unified communications as a service helps your team stay connected. This leads to better teamwork and more productivity. All these features make Hosted VoIP a smart choice for any business.


Benefits of Hosted VoIP for Small Businesses

Hosted VoIP changes how small businesses communicate. It works over the internet and not on the public switched telephone network. This is cheaper and simpler. Small businesses save money because they do not need to buy expensive equipment. 

They also save money on call costs. Hosted VoIP allows easy growth. Adding new users is quick and does not need new equipment.

This business phone system helps your team stay connected. Employees can call from their computers or mobile phones. This is great for remote work or busy travel schedules. Hosted VoIP makes sure employees stay in touch with customers. 

Features like call forwarding and voicemail-to-email make your team more productive. These tools help small businesses run smoothly and keep customers happy.

Success Stories

In only three and a half years, Brian has transformed from a Reserve agent in the District Office to leading an 8-person staff with 3500 Policies in Force. Entering the insurance industry at the young age of 20, Brian quickly gained the reputation of being the youngest Farmers Agent in Texas. 

However, his youth and being new to the area posed significant challenges. He started using DYL’s automated business intelligence systems to write more policies with minimal effort, allowing him to focus on building a transparent and accountable team. 

Through DYL’s lead generation and referral systems, Brian created abundant new business opportunities. 

Read more here


Hosted VoIP is a brilliant choice for businesses. It uses call routing to handle calls better. The voice over internet protocol lets you make calls over the internet. 

This saves money on phone bills. Hosted VoIP is also cloud based. This means you do not need big, expensive equipment. Everything runs smoothly on the internet.

Your team will love Hosted VoIP. They can work from anywhere with the cloud based system. Call routing makes sure calls go to the right places. 

The voice over internet protocol keeps calls clear and short. Hosted VoIP makes your business run better and saves you money. It is easy to set up and even easier to use.

Ready to Transform Your Business Communication? 

It’s time to switch to Hosted VoIP with DYL. Take advantage of advanced features like call forwarding, voicemail-to-email, and video calling to enhance your team’s productivity and efficiency.

With DYL’s expert setup and support, transitioning to a modern, cloud-based phone system is seamless and hassle-free. 

Elevate your customer interactions and streamline your operations today. Visit DYL to learn more and get started on your Hosted VoIP journey.

Don’t miss out on the opportunity to drive growth and save costs – make the smart choice for your business now!

By Alex Vetter

Alex Vetter is the product marketing manager at DYL. With a Masters from College de Paris, he runs the marketing department and helps with product management at DYL.