If you’re a business using VoIP for your communications, you should be sensitized to the recent rise in cyberattacks and the damage they can have on your business. VoIP (Voice Over Internet Protocol) offers many benefits, especially when compared to other communication channels. For example, it is cheaper than traditional phone networks. It also comes… Continue reading The Role of Encryption in Protecting VoIP Communications
Category: Business Phone Service
Sales Analytics: Everything You Need to Know
No matter how good or bad your total revenue is, the time will come to dive into sales analytics. Why? Well, there are two reasons: As you can see, in order to move forward with your business, you need material to refer to. That’s where sales data and its analysis are essential. There are various… Continue reading Sales Analytics: Everything You Need to Know
Your Business Needs an OS: Systematizing Growth From A to Z
Growth in business is critical. But growth can often be unpredictable, difficult to manage, and sometimes, unattainable. For most companies, the challenges in scaling effectively stem from a common issue: the lack of a clear, systematic approach to growth. This is where a business operating system (OS) becomes crucial. Like your computer’s operating system, a… Continue reading Your Business Needs an OS: Systematizing Growth From A to Z
What Is a VoIP Number Used for in Business?
Introduction Voice over Internet Protocol (VoIP) Voice over Internet Protocol (VoIP) lets people make voice calls using the internet instead of a traditional phone line. VoIP converts your voice into a digital signal that travels over the internet. If you call a traditional phone number, the system converts the voice signal to voice at the… Continue reading What Is a VoIP Number Used for in Business?
Best VoIP Wireless and Phone Headsets in 2024
Introduction In today’s increasingly digital-driven world, high-quality VoIP wireless and phone headsets play a crucial role. As remote work and virtual meetings become more prevalent, clear communication is essential for productivity and collaboration. A high-quality headset ensures audio is crisp, reducing misunderstandings and enhancing the overall communication experience. In 2024, professionals will have improved headset… Continue reading Best VoIP Wireless and Phone Headsets in 2024
What is a VoIP Caller? Unveiling the Future of Communication
In today’s fast-paced digital world, staying connected is more than a necessity; it’s a way of life. VoIP technology has improved phone calls and gives us a glimpse of future communication. What is a VoIP caller and why are C-suite professionals and managers worldwide choosing this option more often? If you’re ready to propel your… Continue reading What is a VoIP Caller? Unveiling the Future of Communication
What is Hosted VoIP and How Does it Help Business?
Introduction Hosted VoIP is a phone service that runs on the internet. You do not need traditional phone lines or bulky equipment. Businesses use Hosted VoIP because it is simple and cost-effective. Companies can save money on call costs and equipment maintenance. Hosted VoIP systems offer great flexibility. Employees can make and receive calls from… Continue reading What is Hosted VoIP and How Does it Help Business?
Best Practices for Training Call Center Agents
Businesses of today are starting to see the need to generate leads. This is particularly important because it helps increase the awareness of a business’s products or services. If done right, lead generation can give your business a competitive advantage and ensure a steady influx of potential customers. The lead generation success rate does not… Continue reading Best Practices for Training Call Center Agents
PBX vs VoIP: What’s the difference?
When you’re trying to choose the best communication system for your business, you might come across two terms – PBX and VoIP. These two systems, PBX vs VoIP, both have their strengths and can significantly affect your company’s communication style. PBX, or Private Branch Exchange, is a private telephone network used within a company. VoIP,… Continue reading PBX vs VoIP: What’s the difference?
How does VoIP fax work and why do you need it?
VoIP fax, or Voice Over Internet Protocol fax, is a modern adaptation of traditional faxing methods. It harnesses the power of the internet, combining old and new technologies to send and receive documents. It’s a swift, secure, and cost-effective way to handle business communication. You may wonder why you need VoIP fax in an era… Continue reading How does VoIP fax work and why do you need it?