How to Use Customer Engagement Tools for Business Success

Studies show that businesses using separate communication tools experience a higher customer churn rate. Misplaced contacts, missed emails and unanswered phone calls often frustrate customers, leading them to take their business elsewhere. Luckily, nowadays, there are plenty of customer engagement tools designed to keep your customers happy and your business thriving. Here’s what you need… Continue reading How to Use Customer Engagement Tools for Business Success

6 Ways to Fuel Your Sales Performance Using Today’s Tech

With tech evolving at lightning speed and the business landscape becoming increasingly more competitive, organizations are leveraging today’s tools to gain a competitive edge. From customer experience to data-driven decision-making, the application of technology to do business is crucial in a company’s ability to survive. One area where technology is gaining popularity is boosting sales… Continue reading 6 Ways to Fuel Your Sales Performance Using Today’s Tech