How to Use Customer Engagement Tools for Business Success

Studies show that businesses using separate communication tools experience a higher customer churn rate. Misplaced contacts, missed emails and unanswered phone calls often frustrate customers, leading them to take their business elsewhere. Luckily, nowadays, there are plenty of customer engagement tools designed to keep your customers happy and your business thriving. Here’s what you need… Continue reading How to Use Customer Engagement Tools for Business Success